Terms and Conditions
These terms do not affect your statutory rights
PLEASE REVIEW THE FOLLOWING CONDITIONS CAREFULLY BEFORE PURCHASING PRODUCTS FROM This Company. THE FOLLOWING CONTAINS IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU.
Copyrights and Trademarks
Tradenames, trademarks, are owned by their respective companies and are used for clarification purposes only.
All images on the site are owned by Trendy Hounds, LLC or their respective companies and are subject to copyright
Order Acceptance Policy
Trendy Hounds, LLC reserve the right to refuse service, to close accounts, to cancel orders, or to terminate affiliate and other marketing programs that it deems harmful to the company.
I ONLY ship to the "shipping address" used with your payment processor (paypal or credit card) at the time of checkout. If you enter a ship to address on the Trendy Hounds LLC website and it does not match the "shipping address" on your payment processor, I WILL NOT ship to it.
As of May 7, 2019, all refunds processed for any reason will be minus the payment processing fees. The payment processing company will no longer refund any seller fees for any refunds and I can no longer afford to absorb this expense.
Collars are ONLY made as they are ordered, hence the strict return policy listed below.
Make sure you order the correct width/size needed. If you're NOT SURE of the size/width needed, ASK BEFORE YOU PLACE YOUR ORDER.
Clearance and Sales items ARE NOT returnable or exchangeable items.
You must send your return request to immediately upon receipt of the order, with your reason for the return/exchange, and the item MUST BE UNUSED.
If a return/exchange is agreed upon, the item(s) must be returned in the same BRAND NEW/UNUSED condition as received. Items for return/exchange must be received within 21 days of the original delivery date.
Absolutely NO returns for:
Wear & Tear
X-Small sizes (9"-12")
Small sizes (12"-15")
X-Large sizes (up to 29")
Custom sizes (any size adjustment made to the standard sizes listed on this site)
3/4" collars (any size)
1" collars (any size)
2" collars (any size)
Sports collars (any size)
Flag collars, excluding USA flag collars (any size)
Buckle collars (any size)
Side Release dog collars (any size)
Tag collars (any size)
Requests for return/exchange made 7 days or more after shipping date for US customersRequests for return/exchange made 10 days or more after shipping date for Canada customers