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Shipping & Handling Fees
In order to keep the prices of the collars & leashes
low, the shipping & handling fees reflect all the costs associated
with packaging, processing, and shipping your order.
There is a shipping estimator in the
shopping cart.
Returns
Collars are ONLY made
as they are ordered, hence the strict return policy
listed below.
Make sure you order the
correct width/size needed. If you're
NOT SURE of the size/width needed,
ASK BEFORE YOU PLACE YOUR ORDER.
Clearance items ARE NOT
returnable or refundable items.
You must send your return
request to
info@trendyhounds.com
immediately upon receipt of the order, with your reason
for the return/exchange, and the item MUST BE UNUSED.
If a return/exchange is agreed upon, the
item(s) must be returned in the same BRAND NEW/UNUSED
condition as received. Items for return/exchange must be
received within 21 days of the original delivery
date.
Absolutely NO returns for:
-
Wear & Tear
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X-Small sizes (9"-12")
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Small sizes (12"-15")
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X-Large sizes (24"-30")
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Custom sizes (any size
adjustment made to the standard sizes listed on this
site)
-
3/4" collars (any
size)
-
1" collars (any
size)
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2" collars (any
size)
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Requests for refund/exchange
made 7 days or more after shipping date for US
customers
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Requests for refund/exchange
made 10 days or more after shipping date for Canada
customers
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