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1. Are martingale collars just for
greyhounds?
Even though martingale collars are the recommended
collar for greyhounds/sight hounds, they work "greyt"
for ALL Breeds. Martingale collars are also known
as the "humane choker" or "gentle choke" collar.
Because the choke effect is gentle to the neck but
effective, the martingale collar is great for training.
More & more other breeds are enjoying the comfort,
reliability, and durability of martingale collars.
If you would like to see some of the breeds that are
using martingale collars, check out the
Photo Gallery.
2. How do I clean or care for a Trendy
Hounds collar?
Make sure to remove ALL tags.
Place the martingale collar and/or leash in a laundry
bag, knotted pillow case, or lingerie bag. Wash
them on a gentle cycle with a mild detergent and air dry
them.
If your dog has scratched the collar causing some
loose threads, you can run a lighter very quickly over
the threads to singe back the snapped threads.
NEVER do this while the collar is on the dog and keep
your lighter moving when you do it!!!!
3. What method of payments do you accept?
PayPal, money orders, cashier checks, and
personal checks.
Of course, PayPal is the preferred method & the
quickest form of payment. When you pay with PayPal
you can rest assure you are using the safest, easiest
form of payment. You also don't have to have a
PayPal account to use PayPal. You can use a credit
card with PayPal.
When you pay with PayPal, a money order, or cashiers
check, the processing time is as stated below in
question #4.
When you pay with a personal check, your order will
be held for 7 to 10 business days upon receipt of check
in order for the money to
clear your bank.
When paying with a money order, cashiers check, or
personal check, please make it payable to:
Kathleen Roberts or Trendy Hounds.
If payment is not received within 7 business days of
the order being placed it will be canceled.
Any orders outside of the United States
have to be paid through PAYPAL!!
4. How long before you ship my order?
Typically, your order should ship within 3-5
business days once payment is received. Orders received on weekends,
holidays, or after 3pm EST are processed the following
business day. If there is an unexpected delay that
will cause your order to take a little longer, we will
do our best to notify you.
5. Do you wholesale?
Yes. It doesn't matter if you are a store, a
non-profit organization, or an adoption group, we will
be glad to help you find the perfect range of products
for your customers.
To register for a Wholesale account:
--Sign up for an account through
Client Login.
--Send an email to
info@trendyhounds.com with your username.
--Once your email request is received, you will be
emailed a "retailer agreement".
--Once we receive your acknowledgment
email in response to the "retail agreement",
your account
will be upgraded to a wholesale account.
--You will receive an email confirming your account
has been upgraded & what you need to do to get started.
6. How are your collars made?
Go to the About Us page for
collar construction.
7. Sales Tax
South Carolina residents will be charged
7%.
8. Can I use Trendy Hounds collars
for Tie Out collars?
Trendy Hounds martingale collars ARE NOT designed for tie
out usage and ARE NOT warranted for this
purpose.
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